Missed-Call Text Back for HVAC Companies
Every missed call gets an instant text from your business number, so HVAC customers keep talking to you instead of calling the next company.
Why HVAC businesses miss calls
Your techs are in attics and on rooftops, and the office line rings nonstop during the first heat wave or cold snap. When the AC quits in July or the furnace dies in January, homeowners want someone today. If they can't reach you, they keep dialing.
How Alterwyn helps
When a call goes unanswered, Alterwyn immediately texts the caller from your business number. They reply with what they need, and you get an alert on your phone with the details, ready to call back or book the job. No new phone number, and no new software to learn.
Here's an example message for Summit Heating & Air:
“Hi, this is Summit Heating & Air. Sorry we missed you! Is your system not cooling or not heating? Reply with your address and we'll get you scheduled.”
We write your messages with you and you approve them before anything goes live.
Built for the calls you get
- No-heat and no-cool repair calls
- System replacement quotes
- Seasonal tune-ups and maintenance plans
- Thermostat and indoor air quality installs
What's included
- Missed-call text back from your existing business number
- Instant lead alerts on your phone
- A simple CRM that keeps every lead and conversation in one place
- Carrier (A2P 10DLC) registration handled for you
- On the Growth plan: lead follow-up, Google review requests, appointment reminders and reactivation campaigns
Learn more in our guide to missed-call text back or the FAQ.
HVAC Companies: common questions
Can it help during peak season?
Can it remind customers about tune-ups?
How much does it cost?
Do I have to change my phone number?
See how it works for your HVAC business.
On a free demo we'll trigger a missed call so you can watch the text arrive.